Anchor - Fequently Asked Questions


	Q: Do you offer financing for the cars that you sell?

	A: ABSOLUTELY! Even with poor or no credit, our staff at Anchor can find a solution to fit your vehicle needs. We even offer, to approved buyers, "Buy Here, Pay Here," options. If you've been disappointed with financing opportunities, come see us at Anchor - we've got your ticket to ride.

	Q: Do the vehicles you sell come with any warranties? And do you offer extended warranty or service?

	A: Some of our vehicles still have factory warranties in place, and we will assist in making sure that they are transferred to you. As for vehicles that are out of factory warranty, we offer a 90 day warranty on the drivetrain of every vehicle we sell; if your vehicle has an engine, axle, or steering, or transmission problem with the first 90 days of service, we'll repair it for you free of charge. Anchor also offers free roadside assistance and towing back to our repair facility free for the life of your vehicle, if you handle your repairs through Anchor.

	Q: Do you offer service and maintenance for the vehicles that you sell?

	A: Yes, and we also can service your vehicle even if you did not buy if from us. We offer full diagnostic testing and repair on most model vehicles, and can repair everything from air conditioning, to electrical, to mechanical issues.

	Q: What about knocks, scratches, and dings and even accidents? Can you repair those?

	A: The Anchor team offers a full body and paint shop -- it is the best in Middle Georgia. We offer services from minor scratch and dent repair to complete restoration. We also accept payment from your insurance company. We are so confident in our body shop and repairs that Anchor challenges you to bring any written quote for body and/or paint work and we will beat it, and leave your vehicle looking beautiful again..


	Q: What is your area of transport?

	A: Anchor generally transports all over the southeast, from as south as Miami Florida to as far north as Virginia and the midwest. For special needs vehicles, classic restorations, and extremely valuable transports, we offer custom solutions for transport anywhere in the continental United States..

	Q: How many vehicles can you transport at one time? What if I have only one vehicle one week, but five or seven the next?

	A: At Anchor, we aim to meet your needs, and are equipped to do so. We operate a 4-car haulers, 3-car haulers, 2-car haulers, and single vehicle transport via roll-back. We can accomodate transport requests from one car to 12 cars per trip. We also have relationships with vendors who operate 10-car haulers for multiple large transport jobs.

	Q: What kind and limits of insurance do you carry?

	A: Anchor maintains quality liability and property damage insurance on its entire fleet and drivers. In the unlikely event your vehicle is damages during transport, our insurance will more than adequately cover those damages. Certificates and endorsements are available on request.

	Q: Do you transport inoperative vehicles? Trailers? Boats?

	A: Yes! We have the ability to transport multiple trailers, boats, and nearly every kind of mobile vehicle or equipment that you need moved from one place to another..


	Q: Do you offer towing for the general public?
	A: Yes. Anchor operates both roll-back towing and traditional wreckers. Please contact our 24 hour service number for rate information and availablity.

	Q: What is vehicle recovery?

	A: Recovery is where we obtain possession and remove a vehicle from its former owner and return it to the secured lender when the former owner is in default on loan payments. We only conduct these activities for banks, dealers, and loan agencies, not for individuals.

	Q: What happens if the former owner of the vehicle is unwilling to turn over possession of the vehicle but is in default in his payments? What if the former owner has moved and cannot be located.
	A: We have an in-house skip-tracing agent who is skilled at locating even the most elusive of former owner. Once we locate the former owner for a client, Anchor will immediately seek to repossess the vehicle.

	Q: What do you do with vehicles once they are recovered from the former owner?
	A: We take the vehicles back to our secured lot, inventory the personal property, and allow the former owner the statutory time to redeem the vehicle from the lender. If the former owner redeems the vehicle, there is a storage charge for the time the vehicle is maintained in our lot, charged to the owner.

	Q: What does Anchor charge for recovery activities?
	A: Our Recovery rates are reasonable and in accordance with the prevailing rates for reputable, bonded and insured recovery companies in the southeast. We are happy to provide your company with specific quotes for continuing assigned accounts or quote a one-time rate based on your needs. Just give us a call.

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